Privacy Policy
[Legal business name] (“Mission Ready Claims,” “we,” “our” or “us”) wrote this Privacy Policy to describe what information we gather when you use this website or get in touch with us, what we do with it, and how we keep it safe. Using the site means you accept the practices described here.
What we collect
Details you provide
Our free case review form asks for your name, phone number, email, town, branch of service, current VA rating, and the kind of help you want. We also keep whatever you decide to share with us in a call, text, email or video meeting.
Do not submit Social Security numbers, VA file numbers or medical records through this site. If documents are needed to look at your case, we will give you a secure way to send them.
Technical data gathered automatically
Our web host logs routine technical details, such as IP address, browser and device type, pages viewed, and when you visited. Fonts on this site are served by Google Fonts, so your browser contacts Google’s servers when pages load. [If analytics or advertising tools are added (for example Google Analytics or Meta Pixel), describe them here and revise the cookies section].
Cookies
We don’t presently use cookies for analytics or advertising. Your browser may save small amounts of data the site needs in order to function.
Why we use it
- To answer your inquiry and set up your free case review
- To reach you by call, text or email about your request, when you’ve agreed to that
- To deliver services you request from us
- To run, protect and improve the website
- To meet our legal obligations
Text messages and phone calls
By checking the consent box on our form, you allow Mission Ready Claims to contact you about your inquiry by phone, text message or email, which may include automated technology. You don’t have to consent in order to buy anything. How often we message you depends on your inquiry, and your carrier’s message and data rates may apply. Reply STOP at any time to stop texts, or HELP for assistance.
We do not sell or share your mobile number or text messaging consent with third parties or affiliates for their marketing purposes.
When information is shared
We never sell personal information. It is shared only in these situations:
- With vendors that help operate our website and business, such as our host and form processor, Netlify, which may use it solely to serve us
- With anyone you direct us to share it with, or otherwise with your permission
- Where the law requires it, or where needed to protect our rights, our clients or other people
- In connection with a merger, sale or similar business transfer, which would remain subject to this policy
Retention
Inquiry details are kept only as long as we need them to reply, deliver services, and meet legal and recordkeeping duties. [Insert retention period, e.g., inquiries that don’t become clients are deleted after 24 months].
Security
We rely on reasonable administrative, technical and physical protections, and this site uses encrypted HTTPS connections. Still, no online transmission or storage method is perfectly secure, and we cannot promise absolute protection.
Your options
- Text messages: reply STOP to any text from us.
- Phone and email: let us know you’d like us to stop contacting you, or click unsubscribe in any email.
- Seeing, fixing or deleting your data: write to [privacy email] to ask for a copy, a correction or deletion. We may have to confirm who you are, and some records may need to be kept by law.
Children’s privacy
The site is meant for adults and isn’t aimed at anyone under 13. We don’t knowingly gather children’s information.
Independent from government agencies
Mission Ready Claims is privately owned and has no affiliation with, endorsement from, or connection to the U.S. Department of Veterans Affairs, the Illinois Department of Veterans’ Affairs, any county Veterans Assistance Commission, or any other government agency.
Updates
This policy may be revised over time. Check the “Last updated” date at the top to see when it last changed.
How to reach us
[Legal business name]
[Mailing address, City, State ZIP]
Email: [privacy email]
Phone: [phone]